Case Studies

Thermo Fisher

Thermo Fisher Scientific, a leader in serving science, empowers healthcare professionals with innovative solutions. Their podcast, Immunocast, delivers concise, guideline-driven content to primary care providers for improved allergy diagnosis and care.
Thermo Fisher logo

Company Name

Thermo Fisher

Industry

Biotechnology Company

Location

Waltham, MA

Thermo Fisher Scientific is a global leader in serving science, providing innovative solutions for laboratory research, clinical diagnostics, and applied sciences. The company focuses on empowering healthcare professionals with the latest knowledge and tools to diagnose and treat allergies effectively. Through their podcast, Immunocast, they deliver concise, guideline-driven content to primary care providers, enhancing their ability to manage allergy-related conditions.

Challenge 

Before using Flowsend, Luke Lemons faced significant challenges in content creation and distribution for their medical podcast aimed at healthcare professionals. The process was time-consuming and inefficient, as it involved working with an agency that could only provide basic services like recording, editing, and transcripts.

Luke had to manually create episode web pages and social media posts, which was particularly challenging due to the regulated nature of their industry. This required extensive training for freelancers to ensure brand-specific language and compliance, leading to additional hours spent on editing and verifying content accuracy.

The manual workflow not only consumed valuable time but also limited the ability to focus on other strategic projects, highlighting the need for a more streamlined and reliable solution.

Solution 

Flowsend has significantly streamlined the content creation process for Luke Lemons and his team, who produce a podcast aimed at medical professionals. Previously, they faced challenges with time-consuming manual tasks, such as creating episode web pages and social media posts, which required meticulous attention due to the regulated nature of their industry.

By adopting Flowsend, they have been able to automate these processes, reducing the time spent on each episode by five to six hours. The platform's ability to generate accurate transcripts and brand-specific content has been particularly valuable, allowing them to maintain consistency and compliance without extensive manual editing.

This efficiency has freed up resources, enabling the team to focus on broader strategic initiatives and expand their content offerings, such as newsletters and potential video content, without the need for additional headcount.

I mean, it would take like a week if I for, let's say like one episode before Flowsend, it would probably take me per episode an additional, like five, 6 hours to make sure everything is up and running and perfect. I can't even imagine the amount of time that is saved because it's allowed me to work on more projects. I don't have to zero in on just this.
Luke Lemons, Digital Content Manager

Results 

5-6 Hours Saved Per Episode - Flowsend cut content creation time from 5-6 hours per episode to almost nothing, letting Luke Lemons focus on more important projects with his small team.

I think it's way much more than a podcast tool at this point. For me. To me, it's turning more into a marketing content creation tool because we don't have the headcount to have, like, people working on things.
Luke Lemons, Digital Content Manager

Multiple Content Types Created From One Source - With Flowsend, Thermo Fisher quickly creates newsletters and social media posts from podcasts, making it easier to share content with healthcare professionals.

Better Accuracy and Compliance - Flowsend’s tools help make sure all content follows brand guidelines and industry rules, cutting down on time spent fixing mistakes.

The biggest value that this tool has to us is that we're not using an AI that is pulling from other places on the Internet. My voice and my co-host's voice, who understand how to talk about these messages, are the primary source.
Luke Lemons, Digital Content Manager

Stats

  • 5-6 hours saved per episode in content creation and repurposing

  • 100% accuracy in transcripts, eliminating inconsistencies

  • 2-person content team managing multiple projects efficiently

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